Support
What can we help with?
Look it up in the docs, report a problem, or ask whether Nothing Left fits your team. You do not need an account for any of it.
- Find an answer in DocsStart here for setup, agents, issues, storage and account access. Most answers are already written down.
- Report a problemSomething broke, or behaved differently from what the docs say. Tell us what you did and what happened.
- Talk to us about the betaDeciding whether it fits your team, or already trying it. No account needed to ask.
Most answers are already written down.
The manual covers what the app does, step by step, with the same names you see on screen. Start with the guide closest to your question.
8 guides
- Getting startedSigning up, joining from an invitation, and landing in a first project.
- Connecting an AI agentCreate a personal access token and connect an MCP client to your organisation.
- IssuesKeys, fields, statuses, comments, time logs, attachments, deleting and restoring.
- Searching for issuesOne search language for the search bar, saved views, filters and agents.
- StorageWhat counts toward the 5 GB, making room, and bringing your own R2 or S3 bucket.
- Account access and securityTwo-factor, recovery codes, access tokens, sessions, deactivating and transferring ownership.
- MembersOrganisation roles, handles, and removing someone from an organisation.
- Limits and billingBeta terms, the 20 members that stay free, and the storage limit.
No guide matches that. Ask us instead, and say what you were looking for.
Feedback, problems and account help are different requests.
Choose the one that fits when you write. It changes the questions we suggest, not where the request goes or how it is treated. Bugs can also be reported in public on GitHub. Security reports take a separate, private route.
Beta feedback
Trying the beta? Tell us what worked, what did not, and what you need. A missing feature or an awkward step is feedback, not a bug.
Report a problem
Something broke, showed an error, or did not do what the docs say. Steps, the issue key and the exact message help most.
Found a bug? Check the existing GitHub issues, or open a new one with the page URL, the steps to reproduce, what you expected and what happened. Your browser and a screenshot help. For account help or anything private, use the form or email us.
Account help
Signing in, two-factor, reactivating a deactivated account, or erasing your personal data. Use the form or email, and never send a password, recovery code or access token.
Security vulnerabilities
Report them privately through GitHub: the repository’s Security tab, then Report a vulnerability. Do not use this form, a public issue or a pull request.
Send a request.
One form for problems, beta feedback, account help and questions about fit. Choose what it is about, and we suggest what to include.
What to include
Choose what the request is about and the questions that help most appear here, with the guides that may already answer it.
What helps us reproduce it
- What you did, step by step, and what you expected to happen.
- What happened instead, with any error message word for word.
- The page, the issue key such as ACME-12, or the agent tool involved.
- Whether it happens every time, and in which browser or agent client.
Guides that may already answer it
Trying the beta? Tell us what worked, what did not, and what you need.
- What you were trying to get done.
- What worked, and what got in the way.
- What you need that is not there yet, and why it matters to your team.
Guides that may already answer it
Account help
- Give the address on the account as your reply email, so we can find it.
- Say what you see: a sign-in error, a code that is refused, a deactivated account.
- To reactivate an account or have your personal data erased, say so here.
- Lost both your phone and your recovery codes? Nobody can switch off two-factor for you, so check the manual first.
Guides that may already answer it
Asking whether it fits
- What your team needs to track, and how you work today.
- Anything that would rule it out: hosting, storage, agents, import or export.
- You do not need an account to ask.
Guides that may already answer it
What happens to what you send
We store the request type, name, email, subject, description and product area in our database, with the time it arrived. We do not record your IP address.
We use it only to answer your request. It is never added to a mailing or marketing list. The Privacy Policy has the details.
Do not include passwords, recovery codes or access tokens.
Found a security vulnerability? Do not send it here. Report it privately on GitHub
Email us instead.
The form is not available in this browser right now. Write to admin@nothingleft.dev with a subject, say whether it is a problem, beta feedback, account help or a question about fit, and describe what you need. Do not include passwords, recovery codes or access tokens.
Request sent.
Thank you. We have it, and any reply goes to . If you think of something to add, send another request with the same subject, or email admin@nothingleft.dev.
Deciding whether it fits? Ask before you bring your team.
Questions about fit and feedback on the beta are as welcome as bug reports. Ask what it does, what it leaves out and what it costs, with or without an account.
No subscription during beta, for any team size.
When billing arrives, the first 20 members of every organisation stay free, and any charge for more seats is announced before it takes effect.
The limits are written down.
Each organisation has 5 GB of file storage, lifted when you connect a verified bucket of your own.
The docs are public.
Read how issues, sprints, agents and account security work before you sign up, not after.
Questions about getting help.
What we can and cannot do for you, and where each kind of request goes.
Do I need an account to contact you?
No. The form asks only for an email address to reply to. Questions about fit are as welcome before you sign up as after.
Is there a support plan or a guaranteed response time?
No. Nothing Left is in beta: there is no paid support tier and no promised response time. Requests go to the team building the product.
I lost my phone and my recovery codes. Can you let me back in?
No. Two-factor exists so that nobody else can sign in as you, and that includes us. Each recovery code signs you in once; if you still have one, use it and create new codes. If you signed in with Google or GitHub, that route never asks for a code. Account security
How do I reactivate my account, or have my data erased?
Email admin@nothingleft.dev from the address on the account, or send the form with that address as the reply email. Reactivation brings your memberships back as they were. Erasure is done by hand and replaces your name with Deleted user; what you wrote in issues and comments is not rewritten. Deactivating your account
Where do I report a security vulnerability?
Privately, through GitHub: the repository’s Security tab, then Report a vulnerability. Please do not use this form, a public issue or a pull request for it. Security policy
Does sending a request sign me up for anything?
No. We use what you send only to answer it. It is never added to a mailing list, and we do not record your IP address with it.
Still stuck? Write to us.
Send a request with what you did and what you need, or join the beta and try it on one project first.